Your satisfaction is our priority - Know your rights and our process
At Microworms.in, we are committed to providing you with the best quality products and services. Please read our return and refund policy carefully to understand your rights and our procedures.
Cancellation request for the order before dispatch will be charged only for cancellation fees.
Cancellation request for the dispatched orders will not be entertained and will be charged for cancellation, handling and processing of the order.
Refund will be initiated on the next business day after the request is approved and the disputed amount will be credited in your account within 10 business days based on your bank.
Customer can claim for their return/refund/exchange only within 5 business days from the item's date of delivery, only if the seal is not broken and with their original packing.
Important: In case of return/refund/exchange customer need to bear the shipping cost.
Email us at support@microworms.in within 5 business days of delivery with all required documentation.
Our team will review your claim and documentation. We'll respond with approval or clarification requests.
Once approved, refund will be initiated on the next business day.
The disputed amount will be credited to your account within 10 business days based on your bank.
For claims, write to 📧 support@microworms.in with the following mandatory details:
⚠️ Claims without complete documentation will not be processed
Questions about returns or refunds?
Our customer support team is here to assist you.
Email: support@microworms.in
We typically respond within 24-48 hours on business days
